Getting disconnected frequently

Here are some suggestions on modem settings which may help.

Option 1 Windows95
 
1. Go to Modems in Control Panel (Start/Settings/Control Panel).
2. From Modems select Properties, select the Connection Tab, select Advanced.
3. In the Extra Settings dialogue box, enter S10=50
This will force the modem to stay connected without a carrier, up to 5 seconds.
Option2
 
Ensure the modem phone cable is plugged directly into the wall
jack, with no other phones, fax's or extension leads running off the
same wall jack (the phones, particularly those with 10+ memories
or poorly designed ones, draw current which can cause disconnections).

Option 3

1.Go to Modems in Control Panel (Start/Settings/Control Panel).
2. From Modems select Properties, select the Connection Tab, select Advanced.
3. Disable Error Control and Data compression.

Option 4 Bad or noisy telephone lines

Most connection problems stem from the telephone system and in a lot of cases not a lot can be done about it. The telephone system was and is designed primarly for voice traffic and therefore problems do arise when transferring data. ie Internet traffic. Your location in the Auckland area ,distance from the telephone exchange and the age of the telephone lines can effect performance. Modems can be very sensitive to line interference and drop the connection.
If you suspect you have a noisy telephone line an intial test is to connect a normal telephone to the line and make a phone call. Listen for any hissing,clicking or interference on the line. If you have interference then this can dause slow or bad connections. If you do not hear any interference your line could still have problems. We suggest you call Telecom phone number120 and request they test your line. Tell them it's a modem connection and your are experiencing slow or bad connections. Only call Telecom after you have checked all other possible causes for your problem.

 

 

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